How to create an IMMI Account in Australia - Complete Guide

NOTE: The first decision you have to make is whether you should be creating an ImmiAccount or engaging an Australian Migration Lawyer to represent you in your visa application. This step-by-step guide explains how to register, verify, and log in to your ImmiAccount to start an Australian visa application.

Visa sementara

If you are applying for a simple, straightforward visa that is temporary, for example, a visitor visa, you might be able to create an Immi Account and prepare your application yourself! However, even visitor visa applicants holding certain passports are still refused visitor visas DAILY because the Australian Government is concerned about foreigners overstaying and not returning home.

If you are unsure whether you meet visa eligibility requirements, we recommend seeking professional guidance before lodging to avoid the visa refusal risk. Contact our team today!

Visa kekal

If you are applying for a permanent visa, which gives you permanent residency in Australia, we strongly advise you to consider engaging an Australian Migration Lawyer to prepare and lodge your application. The requirements for permanent residency are much greater, and you don't want to risk being refused. We have seen visa applications refused because of the most minor errors (for example, attaching the wrong police clearance). If your visa is refused, you might have to wait up to 2 years to seek review of the refusal decision in Australia’s administrative review tribunal (that’s if you have appeal and review rights; offshore applicants don’t in most instances).

To ensure Australian permanent residency eligibility, applications undergo stricter assessment, and missing even a single document can lead to a visa refusal or processing delays.

Melakukannya sendiri

So, if you have done your research and want to take the risk of lodging a visa application by yourself, this guide will walk you through the process of creating an ImmiAccount. While paper-based application forms still exist, an ImmiAccount offers a secure, online portal facility. It not only makes accessing information easier but also helps you stay on top of application deadlines, as failing to comply with a timeframe commonly results in the visa being refused.

Sebelum anda bermula, pastikan anda mempunyai akses internet dan alamat e-mel yang sah. Sekiranya anda membaca ini dalam talian, anda mungkin mempunyai bekas yang dilindungi! Mempunyai alamat e-mel adalah penting untuk komunikasi dengan Jabatan Hal Ehwal Dalam Negeri. Teruskan membaca untuk mengetahui langkah seterusnya sebaik sahaja anda menyediakannya.

Apa itu ImmiAccount dan mengapa anda memerlukannya?

An ImmiAccount is the official online visa management portal provided by the Australian Department of Home Affairs. In 2013, the Australian Government introduced the ImmiAccount system to modernise the immigration process for the digital age. Designed to reduce reliance on the VEVO system and enhance accessibility, ImmiAccount has proven invaluable to both individuals and organisations navigating the visa application process.

ImmiAccount serves as your gateway to the Department of Home Affairs visa application portal, requiring registration for all users. Once registered, it becomes your platform for:

• Submitting applications and managing communications related to your visa process.
• Tracking visa status online
• Uploading additional documents securely
• Receiving alerts about immigration requests

Additionally, ImmiAccount integrates with various services, including MyHealth declarations, Visa Finder, Visa Entitlement Verification Online (VEVO), and the pricing estimator, providing a comprehensive resource for navigating immigration services.

Walaupun borang berasaskan kertas tetap menjadi pilihan, mewujudkan ImmiAccount membolehkan penjejakan masa nyata status permohonan dan memastikan komunikasi tepat pada masanya dengan Jabatan melalui makluman e-mel. Selain itu, ImmiAccount membolehkan pemprosesan pembayaran yang selamat, memastikan yuran permohonan dibayar dengan segera.

Apakah jenis ImmiAccounts?

Whilst ImmiAccounts are available for everyone, there are different account types depending on whether you are an individual or an organisation (such as a law firm or migration agency). These include:

• Individual account
• Organisation account
• Education provider account
• Business sponsorship account

Sebagai pemohon, anda akan mendaftar sebagai individu. Mana-mana ahli keluarga yang mungkin membantu permohonan anda atau memfailkan permohonan bagi pihak anda juga boleh mendaftar untuk akaun mereka sendiri.

Peguam Migrasi Australia anda juga akan mempunyai akaun sebagai organisasi. Sebaik sahaja anda telah melantik kami sebagai wakil anda, kami akan dapat melihat maklumat yang berkaitan dengan status dan kelayakan anda.

Panduan langkah demi langkah tentang cara mendaftar

Membuat ImmiAccount adalah mudah dan cepat. Apa yang anda perlukan sebelum anda memulakan adalah alamat e-mel yang sah yang kini anda akses, serta butiran peribadi anda.

Langkah 1:

Pergi ke 'Buat ImmiAccount' melalui pautan ini

It will take you to the landing page of the registration process, where you will be required to input your email address. Once you have input the address, you will be sent a verification code, so make sure you have access to your email address to verify immediately.

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Langkah 2:

Sebaik sahaja anda memasukkan kod pengesahan yang dihantar ke e-mel anda, anda akan diminta untuk memasukkan butiran pengguna anda. Jika anda tidak menerima kod, sila semak folder spam/junk anda atau klik 'Hantar semula kod pengesahan'.

Apabila memilih perkhidmatan yang diperlukan, pilih 'akaun individu'. Tidak perlu memilih sebarang perkhidmatan tambahan kerana permohonan visa dan kewarganegaraan dimasukkan ke dalam semua ImmiAccounts individu - seperti yang dinyatakan di bawah. 

Kemudian, masukkan butiran peribadi anda semasa ia muncul di pasport anda. 

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Langkah 3: 

Anda kemudiannya akan diminta untuk melengkapkan butiran akaun anda. Ini memerlukan menetapkan soalan kata laluan dan keselamatan. Pastikan kata laluan anda selamat dan soalan anda tidak dapat dilupakan oleh anda, tetapi tidak diketahui oleh orang lain. Ia juga berguna untuk mengaktifkan pemberitahuan amaran keselamatan, untuk memastikan bahawa anda diberitahu sekiranya seseorang tidak dibenarkan memasuki akaun anda.

Langkah 4:

Akhirnya, anda dikehendaki membaca dan menerima terma dan syarat akaun. Ini juga memerlukan anda memilih kotak yang mengesahkan bahawa anda 'bukan robot'. Sebaik sahaja anda telah membaca dan menerima terma, terbukti anda bukan robot, maka anda boleh mengemukakan permohonan anda. Ini akan menghantar e-mel secara automatik dengan pautan pengesahan. Klik pada pautan ini untuk meneruskan ke akaun baru anda yang dibuat. 

Menavigasi papan pemuka ImmiAccount anda

When you log in to your ImmiAccount, you will be able to see a list of all present applications that you have lodged (if any). It will also include the applications of any family members lodged on the same application. You can sort your applications by each column to show you the most recent application first and track visa status.

When you have selected the relevant application, you can manage the associated payments. These payments are secure and will not incur any third-party or additional fees. Once your application is ready for approval, it can be submitted directly through your ImmiAccount. Any further information that the department requests will trigger an alert to your account/email. You must check your dashboard frequently, as missing a request for further information can result in instant refusal.

The technical support and department contact numbers are also available on the website if you have any questions or require extra support to manage visa documents online.

Peranan ImmiAccount dalam proses permohonan visa Australia. Apa yang boleh dilakukan?

Your ImmiAccount plays a vital role in the Australian visa application process. It is the central portal that allows you to perform functions such as upload, lodge, amend, and communicate with the department. From when you lodge an application to when you receive notification of an outcome, your account is likely to be both your first and last interaction with Australia’s visa application process. More specifically, an ImmiAccount:

• Membolehkan anda mengemukakan permohonan visa sementara atau tetap
• Membolehkan anda melampirkan dokumen tambahan atau mengemas kini maklumat peribadi jika diperlukan
• Provides accurate, detailed information on the status of your application
• Membolehkan anda melihat syarat-syarat yang dilampirkan pada visa anda.
• Menyediakan kaedah pembayaran yang selamat dan terjamin untuk sebarang yuran yang berkaitan
• Mendaftarkan anda untuk makluman e-mel mengenai kemas kini status permohonan / visa anda

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Bagaimana untuk memulihkan nama pengguna dan kata laluan ImmiAccount anda 

If you cannot log in to ImmiAccount, you can recover your username or password through the official Department of Home Affairs portal.

Unfortunately, it is easy to forget a username or password. Whilst it is convenient to have a quick and easy reset button, protecting the security of your account is equally important. Given that your visa application contains sensitive information, it is important that the account is not too easily recovered.

Nama pengguna:

Jika anda terlupa nama pengguna anda, anda boleh mengikuti pautan ini untuk menetapkannya semula.

Mulakan dengan memasukkan alamat e-mel anda, yang akan mencetuskan e-mel untuk dihantar ke peti masuk anda. E-mel akan mengandungi senarai semua nama pengguna yang telah didaftarkan ke alamat e-mel anda. Jika anda tidak menerima e-mel, anda dinasihatkan untuk menyemak peti masuk sampah/spam anda. E-mel itu kemudiannya akan membimbing anda melalui proses mendapatkan semula nama pengguna anda. 

Kata laluan:

Jika anda terlupa kata laluan anda, anda boleh mengikuti pautan ini untuk memulihkannya.

Begin by inputting your username, which will trigger a recovery email to be sent to your inbox with instructions on how to recover your account. It will contain a link that allows you to access your account if you successfully answer your security question that you set at the time of account creation.

Nama pengguna dan kata laluan:

A problem can arise if you happen to forget both your username and password. If you enter both incorrectly 5 times, your account will be locked for 4 hours. It is advisable that you first begin by confirming your username using the instructions above. Once you are confident in your confirmed username, then you can use the forgot password feature to reset your password using your security question.

Sekiranya tiada kaedah di atas berfungsi untuk anda, terdapat pilihan untuk menghubungi Jabatan Hal Ehwal Dalam Negeri secara langsung menggunakan maklumat hubungan yang terdapat di sini.

Perkara yang perlu dilakukan selepas memohon melalui ImmiAccount anda

Walaupun selepas anda memohon visa awal anda, ini bukan penghujung jalan untuk ImmiAccount anda. Akaun anda akan digunakan sebagai portal untuk menilai status permohonan anda, membaca dan memberi respons kepada permintaan maklumat Jabatan, dan terus memantau keadaan visa semasa anda. Lebih khusus lagi, selepas menghantar permohonan anda, ImmiAccount membolehkan anda:

• Menerima dan menyemak mesej daripada Jabatan
• Menentukan maklumat yang diperlukan oleh Jabatan
• Memaklumkan Jabatan tentang apa-apa kesilapan dalam permohonan anda
• Kemas kini butiran peribadi dan hubungan anda
• Memaklumkan Jabatan perubahan dalam keadaan peribadi anda
• Pantau status permohonan anda sebaik sahaja permohonan dibuat
• Berikan maklumat lanjut untuk menyokong permohonan anda
• Tarik balik permohonan anda jika perlu

Memuat naik dokumen:

ImmiAccount juga boleh digunakan untuk memuat naik semua dokumen yang diperlukan. Langkah berikut boleh diikuti apabila ingin memuat naik dokumen:

Langkah 1: Kenal pasti penerima yang anda serahkan dokumen. Semua pemohon disenaraikan di bawah 'Lampirkan dokumen.'

Langkah 2: Tentukan tujuan melampirkan dokumen. Sebagai contoh, jika anda memberikan bukti alamat anda, pilih 'Alamat - Kediaman, Bukti.'

Step 3: Choose the document category from the dropdown menu. For example, if you're attaching a driver's licence, select 'Driver’s Licence.' You also have the option to attach a document not listed by selecting 'Other Documents' under 'Additional documents.'

Langkah 4: Navigasi ke 'Semak imbas' dan pilih dokumen yang ingin anda lampirkan. Anda boleh melampirkan berbilang dokumen jenis yang sama secara serentak, seperti penyata bank dari pelbagai akaun. Pastikan klik 'Lampirkan' sekali sahaja untuk sekumpulan dokumen.

Langkah 5: Sahkan muat naik dengan memilih 'Lampiran'. Dokumen yang anda lampirkan akan dipaparkan di bawah bahagian 'Diterima' pada halaman yang sama. Tanda semak hijau menunjukkan muat naik yang berjaya.

Memuat naik gambar pasport

Anda mungkin perlu memuat naik gambar pasport tambahan untuk permohonan anda. Anda boleh berbuat demikian mengikut langkah-langkah berikut:

Langkah 1: Pilih untuk siapa anda melampirkan foto pasport. Semua pemohon ditunjukkan dalam 'Lampirkan dokumen'.

Langkah 2: Pilih sebab anda mahu melampirkan foto. Untuk melampirkan gambar anda, pilih 'Gambar – Pasport'.

Langkah 3: Pilih 'Lampirkan' untuk dimuat naik. Tetingkap baru akan dibuka. Semak imbas dan pilih gambar yang ingin anda lampirkan. Jenis fail mestilah jpg.

Langkah 4: Letakkan foto dan pilih 'Sahkan'. Gerakkan foto supaya muka anda berada dalam bingkai. Pilih 'Tambah lampiran' dan 'Sahkan'. Tanda hijau muncul di sebelah dokumen untuk menunjukkan muat naik yang berjaya.

Step 5: Select 'Attach' to upload. The photo you attach will show under the heading ‘Received’ on the same page

Tip: Avoid uploading scanned passport photos; digital photographs are more readily accepted.

Faedah menggunakan peguam imigresen

Walaupun pendaftaran dan navigasi ImmiAccount anda mungkin mudah, ini tidak bermakna bahawa keperluan visa anda dan proses permohonan visa penuh adalah mudah.

Peguam utama kami, Perry Q. Wood, secara konsisten disenaraikan oleh rakan-rakan dan pelanggannya sebagai salah seorang peguam migrasi terkemuka di Australia.

There are many unregistered agents that operate without government registration. When you appoint Australian Migration Lawyers to communicate on your behalf, the application will be lodged through our law firm’s ImmiAccount.This means that we will handle all communication with the Department and assume responsibility for uploading all required documents.

If you do engage Australian Migration Lawyers to represent you, we are required to inform the Department of our appointment. This is done by completing Form 956, the Appointment of a registered legal practitioner, which you must sign, and we will submit on your behalf.

Apabila anda mendapatkan perkhidmatan Peguam Migrasi Australia, Jabatan boleh:

• Terlibat dalam perbincangan dengan kami mengenai permohonan anda
• Meminta maklumat tambahan berkaitan permohonan anda
• Mengarahkan sebarang komunikasi bertulis mengenai permohonan anda kepada kami
• Pertimbangkan apa-apa komunikasi bertulis yang dihantar kepada kami seperti yang diterima oleh anda

FAQs about ImmiAccount

Is ImmiAccount required for every Australian visa application?

No. While most Australian visa applications are lodged online through ImmiAccount, some paper-based applications are still accepted in limited circumstances. However, ImmiAccount is the primary and preferred method for managing visa, citizenship, and migration applications.

How long does it take to verify an ImmiAccount?

The verification process is quick. Once you enter the email verification code and confirm your details, your ImmiAccount is created and ready to use. After that, any details you update take effect within 1-3 days.

Can someone else manage my ImmiAccount on my behalf?

Yes, but you will need to appoint an authorised representative, such as a registered migration agent or a legal representative, to manage your visa application. This is done by submitting Form 956 to the Department of Home Affairs.

What should I do if my ImmiAccount is locked?

If your account is locked (for instance, after multiple failed login attempts), wait four hours before trying again. If the issue persists, use the account recovery options or contact the Department of Home Affairs for assistance.

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