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Receiving a request for more information from the Department of Home Affairs can be unsettling. These requests most commonly arrive in the form of a Section 56 Request for More Information, often referred to as an 's56 request' or RFI. While this is not necessarily a cause for immediate alarm, any such request must be treated seriously and responded to diligently.
Maintaining timely and clear communication with the Department is critical.
Our team at Australian Migration Lawyers can analyse these requests and create timely, comprehensive responses that directly address the case officer's questions. Engaging our lawyers can help facilitate the RFI process, alleviating much of the stress involved and helping maximise your prospects of a successful outcome. Contact Australian Migration Lawyers for tailored support with your s56 request.
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Contact Australian Migration Lawyers for tailored support with your s56 request.
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A s56 Request for Information is a request made under section 56 of the Migration Act 1958. Firstly, this section empowers the Minister and his delegates to request information. Secondly, where information is requested, the section states that the ‘Minister may invite, orally or in writing, the applicant for a visa to give additional information in a specified way’.
Most of the time, the request is a simple and straightforward request where the Department is asking the applicant for an important piece of information that was missing from the initial application. It may be for asking to:
You are required to respond to the request within a specified period of time, typically 28 days (unless otherwise specified).
The following is an example of the type of letter you may receive:

Following the letter setting out the request for information, you will also be provided with a request checklist detailing exactly which documents are required. For example, the RFI sent below is requesting that the applicant complete their biometric assessment:

It is important to read the requested information carefully and note down any supporting documents required. The success of your visa application may depend on your ability to supply the supporting documents to your case officer within the set timeframes. Submitting the required information may require professional advice to ensure you comply with the strict rules and proceed to attain a desirable outcome on your application.
After you receive your S56 request for information, you typically have 28 days to respond. Once you have provided your response to the Department, there is unfortunately no set timeframe for when they are expected to reach a conclusion on your application. Processing times are influenced by factors such as:
Generally, receiving an S56 request can be a positive indicator that the Department is in the later stage of assessing your application.
Ensuring that you identify and review the instructions properly is crucial to ensuring that the information provided meets the criteria of the requested evidence. Providing your case officer with all the information and documents required within the set timeframes will decrease the processing time and increase your chances of a favourable outcome.
Pro Tip: Submitting all required information correctly the first time helps avoid additional requests and speeds up the decision process.
Before considering how to respond, it is important to:
Some requests may be simple and easy to understand, while others may be somewhat complex, requiring a large amount of information to gather. Engaging an Australian Migration Lawyer may give you confidence and peace of mind that your response is comprehensive and appropriate.
You will only get one chance to respond to the request; therefore, it is important to ensure your response is comprehensive without overwhelming the case officer with information. Our team of Australian Migration Lawyers is well-equipped and experienced at responding to these requests. We can assist you in preparing your documents and ensuring that they comply with the request checklist. Finally, we will submit the response on your behalf, relieving you of the pressure of doing so yourself.
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with Australian Migration Lawyers to receive guidance before submitting your s56 response.
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An s56 request is a request for you to provide further information on the visa application that you have already submitted. Therefore, if your response to the request is satisfactory, the visa you may be granted is the same visa that you had originally applied for. The Department retains ultimate discretion over whether to grant your application. They may request further information again in the future, or exercise their discretion to reject your application at any time.
Many applicants miss the notification in their email or ImmiAccount and do not realise that the request has been issued. This can be avoided by engaging Australian Migration Lawyers, who will monitor the ImmiAccount notifications on your behalf and provide immediate guidance on the next steps.
Understanding an s56 request can also be challenging because:
Our Australian Migration Lawyers have meticulously handled the process, receiving the request, explaining the requirements to clients, and responding to them, many times in the past, and are well placed to assist you in helping to understand your own.
Moreover, preparing and submitting the requested information within the set time frame can be burdensome. Failing to submit the requested information may result in your application being rejected. In the event that you require additional time, our Australian Migration Lawyers can:
Whilst it may be easy to understand the requirements of submitting your passport details, it can be more difficult to know what is required to further ‘prove your relationship’ for a partner visa. This is also where an Australian Migration Lawyer is vital in understanding exactly what is expected of you.
Finally, in the event that your submission is unsuccessful and your visa is rejected, our team of Australian Migration Lawyers can help you understand your options and guide you through the next steps, including appealing the decision to Australia’s Administrative Review Tribunal or to the Federal Court.
An S56 request is a formal notice from the Department of Home Affairs issued under the Migration Act 1958. This notice is issued when the Department needs additional information, such as police checks or health assessments, to process a visa application. It is a standard process that indicates the case officer is already reviewing your application. You have 28 days from the date the request is issued via ImmiAccount to submit the requested documents.
There is no fixed timeline. Simple cases may be finalised within a few days or weeks, but complex matters can take up to months. Processing times may vary depending on the Department’s current workload and the time it takes to verify your submitted evidence.
If you ignore or fail to respond to an s56 request for information, your visa application may be refused, as the case officer will only have the existing, incomplete information, and missing crucial documents to make a decision.
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