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A character-based visa refusal under Section 501 of the Migration Act 1958 is one of the most serious outcomes a non-citizen can face, with consequences that extend across family life, employment, and long-term settlement in Australia. This refers to the refusal of a visa application on character grounds. For individuals who receive a character-based decision, understanding the difference between appeal rights, review pathways, and strict time limits is essential. This article explains the two main mechanisms for challenging a visa refusal being merits review and judicial review and helps readers understand which option is available in their situation. It is written for those seeking clarity after a visa refusal and wanting to understand their rights and the steps ahead, starting with the refusal letter that outlines the decision and available review options.
A character-based adverse decision arises when a person fails the character test under Section 501 of the Migration Act 1958, and the decision to refuse or cancel a person's visa is made on character grounds. These administrative decisions may be made either by:
The identity of the decision-maker is critical because it determines which review or appeal pathways are available. While administrative decisions by Department of Home Affairs delegates generally allow merits review, personal decisions by the Minister to refuse or cancel visas restrict the applicant to judicial review only. The Minister has broad discretionary power under the Migration Act to refuse or cancel a person's visa, including visa cancellation on character grounds. Visa cancellation decisions are administrative decisions and can be made if the Minister is satisfied that the person does not pass the character test.
When a character-based refusal or cancellation is made by a Minister’s delegate, the affected person can usually seek merits review at the Administrative Review Tribunal (ART). A Merits review means that the Tribunal “stands in the shoes” of the original decision-maker and conducts a fresh review of the facts, evidence, and circumstances to reach the correct or preferable decision. This is a key difference from judicial review, which only examines the legality of the original decision.
The ART may review decisions related to various visa applications, including partner visas and protection visas. Specifically, the ART can review:
During the merit review process, applicants can submit new documents, such as bank statements, and provide further information to support their case. This may be particularly important for strengthening a partner visa application or providing evidence for a protection visa. The Tribunal can consider new evidence, updated circumstances, and submissions that were not before the original decision-maker.
An application fee is required to lodge an appeal with the ART. While not mandatory, seeking legal assistance can be valuable in preparing submissions and navigating the review process.
When reviewing a migration decision on character grounds, the ART is bound by the applicable Ministerial Direction, such as Direction No. 90 or No. 110. In conducting its review, the ART must consider all relevant considerations as set out in the Ministerial Directions. These directions provide the framework for assessing whether the visa should be refused or reinstated.
Primary relevant considerations for migration decisions involving character grounds typically include:
Other relevant considerations include:
These relevant considerations guide the ART’s holistic assessment of whether the migration decision to refuse or cancel a visa should be affirmed or overturned.
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If you are interested in getting more information about a visa, get in touch with Australian Migration Lawyers for a consultation.
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Where the Minister makes a character-based decision personally, or where the ART affirms a delegate’s decision, the affected person may seek judicial review in the Federal Court, the Federal Circuit Court, the Federal Circuit and Family Court, or the Family Court. These courts share the same jurisdiction in relation to judicial review of migration decisions. The High Court also has original jurisdiction in certain migration matters, and the Federal Court's original jurisdiction is set out in specific legislation. To challenge a migration decision in court, a judicial review application must be filed.
Judicial review is strictly limited: the Court does not reassess facts or weigh evidence. Instead, the Court examines only the lawfulness of the decision-making process, specifically whether a legal error or legal mistake occurred, not whether the outcome was “correct” or fair. Unlike merits review, judicial review lies in its focus on legal errors rather than factual reconsideration. This differs sharply from merits review, where the Tribunal reconsiders the case from the ground up.
To succeed in judicial review, an applicant must identify a jurisdictional error, meaning the decision-maker acted outside the limits of their legal power.
Examples include:
Establishing jurisdictional error is legally technical and requires careful analysis of the decision record, statutory framework and governing case law.
If the Federal Court finds jurisdictional error, it will typically:
The Court does not review decisions on their merits; it only determines whether the administrative decision was lawful. The Court cannot grant a visa or substitute its own decision. Instead, judicial review restores the applicant’s right to a lawful reconsideration – often creating a crucial second chance to present their case.
Both registered migration agents and lawyers can assist clients with merits review and judicial review challenges. Australian Migration Lawyers offer services such as:
It is strongly recommended that applicants obtain legal advice before proceeding with an appeal or review. Individuals in immigration detention should seek urgent legal assistance.
If you have received a character-based visa refusal or need urgent advice on appeal rights, contact our Australian migration lawyers team today for immediate assistance.
Most decisions made by delegates can be appealed to the ART, but decisions made personally by the Minister can only be challenged by judicial review in the Federal Court.
Merits review reassesses all facts, evidence and circumstances, while judicial review looks only at whether the decision was legally valid.
A jurisdictional error arises when a decision-maker acts outside their legal authority – for example, by failing to consider a mandatory factor or denying procedural fairness.
No. The Court cannot grant a visa. A successful outcome simply requires the matter to be reconsidered lawfully.
Strict time limits apply and vary depending on the type of decision and the review body involved. Immediate legal advice is strongly recommended.

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