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Kate Colston

Head of Client Experience


You may have already spoken to Kate Colston, the Head of Client Experience at Australian Migration Lawyers.

Kate is an experienced client services professional with a passion for providing exceptional service and support to clients. Over 20 years, she has worked in various sectors, including retail and healthcare, where she gained valuable experience working with migrants from diverse cultural backgrounds.

Kate's deep understanding of the needs of clients is invaluable in ensuring that they receive the highest level of service and support throughout their migration journey. She works closely with our Australian Migration Lawyers to ensure that clients receive timely and accurate information about their case, and that their questions and concerns are addressed promptly. Kate is known for her exceptional communication skills and her ability to build strong relationships.

Kate's commitment to community service is evident in her deep dedication to animal welfare. Over the years she has volunteered her time to support various animal rescue organisations, driving long distances to get the job done. Kate's passion and her dedication to supporting the community have earned her a reputation as a trusted and reliable member of the team.

Kate's attention to detail and dedication to diversity and inclusion are also critical aspects of her work. She understands that migration can be a stressful and overwhelming experience for many clients, particularly those from diverse cultural backgrounds, and she is dedicated to ensuring that all clients receive the same high level of service and support.

When she is not at work or volunteering, Kate enjoys exploring the Melbourne food scene and spending time with her family and friends.


Institute of Managers and Leaders ANZ

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